Contact us
How can we help?
If you’ve got an enquiry about Bytemark or any of our services, then you can get in touch with the team using one of the following methods,
Mon - Fri, 9am - 5pm UK time:
Tel +44 1904 890890
Email support@bytemark.co.uk
Secure Contact PGP keys and contact form
For detailed enquiries, please drop us an email. That way we can review all of the information you provide and give the best advice and support to meet your needs! We’ll always get back to you via email or phone.
If we're experiencing a service issue, we'll report it at status.bytemark.org so you can get updates. We keep an issue history there, should you need to look back.
Existing Customers
If you already have an account with Bytemark and have a question, or need server/platform support then you can contact the support team directly:
Server Support
Phone: +44 1904 890890 (Mon - Fri, 9am - 5pm)
Email: support@bytemark.co.uk (Mon - Fri, 9am - 5pm)
Secure contact: PGP keys and contact form
Emergencies
Please note, the urgent support address is only for business-critical issues. It is monitored 24/7 and any tickets will be addressed within 60 minutes.
Network Abuse
If you have evidence that our network is being abused please forward it to our abuse address, where our team will look into it within one working day.
iomart Hosting Limited t/a Bytemark is a company registered in Scotland. Registered office: 6 Atlantic Quay, 55 Robertson Street, Glasgow, G2 8JD
Ttrading address: 2 Opus Avenue, York, YO26 6BL
Manchester office: Bytemark, C/O Iomart, Lovell House, 6 Archway, Manchester, M15 5RN
Company number: SC275629
VAT number: GB 751 5372 35
Fax: +44 1904 890891